Employee Self Service

Employee self-service, or ESS, is an available feature with most modern HRMS. ESS allows employees to take care of many different human resources-related and job-related tasks that would otherwise need to be completed by human resources personnel or management. Employee self-service can help many companies save labor hours and increase efficiency.

Common Features of ESS

Most employee self-service systems allow employees to change personal information such as address, contact information, and banking information – through approval management system. ESS systems also allow employees to view scheduling and payroll information based on the user rights. Employees have the option to send messages outside of regular office hours, which saves time and hassle for both employees and human resources professionals.

Benefits of ESS

When ESS has been successfully implemented, a company may see immediate increases in productivity and efficiency. Managers and human resources personnel may save labor hours and frustration on a daily basis when not faced with working through scheduling issues, time-off requests, and open enrollment questions. Employees may be able to access scheduling and other information from home, which saves employees time and can boost feelings of empowerment.

Additionally, entry errors and other mistakes may be avoided by allowing employees to enter their own information. If recruiting and on-boarding are available through the HRIS and directly tie in to the self-service portal, entry errors can be prevented as early as the application phase. By eliminating the need for double entry and allowing employees to evaluate their own information, the chances of inaccurate information may be greatly decreased.

With employee self-service, HR can upload benefits, loan details documents and various other documents like NOC, leave application, annual leave form etc to the software. These documents can be anything you want, but you might choose to upload common employee forms, benefits information

When employees have access to common documents, they will not have to ask many questions. Employees can help themselves.